About Quality Customer Service.

This Norwegian Warner Brothers executive actually called a Norwegian kid complaining on Twitter about how he can't download the new Dave Matthews CD off of iTunes (through no fault of his own) a "shit youth" because he rebuffed the ongoing arguement that pirating thrives due to corporations' copyright protections preventing legitimate buyers from successfully purchasing their products. Well, he didn't put it exactly in those words but teenage kids are rarely affluent enough to legitimately lodging their complaints in an intellectual manner. Especially on Twitter.

People get so upset on either side of the 'pirating' issue. I will admit to 'pirating' albums when I'm home, but I wouldn't even call it pirating. What I do is sift through the inane and trite musical albums in the endless quest for quality artists worthy of my monetary commitments. Downloading it on Bittorrent is by far the most convenient way of listening to dozens of albums per week. I add the most interesting/unique onto my Amazon.com Wish List, delete what I illegally downloaded, and purchase it at a later date. If entertainment venues want me to stop they need to get innovative; I can't listen to 30-second samples to determine the quality of an album. I need access to the full album for the course of about a week to weigh its aesthetic values. Those are my needs, cater to them.

It is the job of record industries to be innovate and evolve with the times/trends. Instead of being obstinate and battling every user in court you should sit on your thinking stool and come up with ways to market music/movie enthusiasts back into your soft, warm embrace. Meanwhile your profits will continue to spiral down into an endless void, only to be sucked up by competitors who exercise the due diligence to meet the consumer's latest needs. (SIDENOTE TO RECORD LABEL COMPANIES STUMBLING ONTO THIS ARTICLE: I own 450+ original CDs and I never burn copies. I am a legitimate and devout consumer to the record label industry and not some 'shit youth'. Please keep that in consideration)

P.S Why do they even call it 'pirating'? By definition a pirate is 'a person who robs or commits illegal violence at sea or on the shores of the sea'. Is it the digital seas they sail? If so what pitfalls can an online pirate expect to further contextualize these similarities? Let's see what I can come up with off the cuff:

- Pirates have scurvy; online pirates have trojan horses/viruses
- Pirates have parrots; online pirates have Twitter
- Pirates steal booty; online pirates download booty
- Pirates fight with swords; online pirates fight with minced words and vicious screenames

That's all I got really. I'm still working on the next installment of Lemuel's Life; class and work have been overwhelming me. I just finished my final paper last night for my latest Master's course and I start my next course 'Public Policy' next week. In the meantime I have a larger allotment of freetime to catch up on my latest rants.